Among all other TV brands around the globe, Samsung TV is quite popular because of its intuitive technology which makes streaming, gaming, movies and sports more amazing.
Sometimes an error code of 116 appears on the screen when a user tries to play something on the TV. If you are also encountering Samsung TV error code 116 on the screen, these methods will certainly fix the issue.
Table of Contents
What is Samsung TV Error Code 116?
Firstly, when you encounter this code on your TV screen, you have to determine the source of this error.
Mainly this error code appears due to the problem with the open API interface in Samsung TV. Sometimes the smart hub function is unable to perform well which results in this particular error. As such this disturbance mostly occurs if you have poor internet connection.
To fix this issue, here are some appropriate ways which can be handy to those facing this problem frequently.
Methods to resolve Samsung TV error code 116
1. Checking the network connection
Many problems and issues occur due to poor internet connections. That’s why you should first check the internet connections and speed. Some users do not set up the connection properly and the error is encountered on the screen. When you have set it correctly, check the network speed. To check it, you can use any internet speed checker website with the help of Google.
If the speed is low, contact your internet service provider to enhance the speed of your internet.
2. Smart hub reset
If you are sure of having a proper network connection with high speed, you now have to fix the error code 116 by restarting the smart hub on your TV.
Go through the following steps to reset your smart hub:
1. Press the Home button on the TV remote.
2. Go to the settings menu using the navigation pad on the TV remote.
3. Here, select support.
4. Then select device care first and select device diagnosis.
5. Select the Reset Smart Hub option in the end.
6. Enter the PIN
Now the smart hub will reset and your TV will restart. See if the issue is solved or not.
3. Keeping the device software up to date
Although your TV is not the latest model, you can get the latest features through the software updates. Thus, it is very important to update your TV frequently for the latest version.
Update Samsung Smart TV
Updating the software in smart TVs enhances the existing features, resolves the bugs and adds more applications. To Update Samsung Smart TV, follow these steps:
1. Press at Home button or Menu on the TV remote
2. Click on Settings at the end
3. Then Click on Support.
4. Press Enter on the TV remote.
5. Click on Software Update.
6. Click on Update.
If this does not display any update, go through these steps:
1. Press the Source button on the TV remote.
2. Click on TV in the top left corner.
3. Now go back to Menu and go to Support.
4. Click on Software Update.
You can now see the available update for your smart TV.
Moreover you don’t have to think about updates all the time if you select auto update on the screen. When there is any new update, Samsung automatically updates it on your smart TV as far as you have a high speed internet connection.
Update Samsung Smart TV using USB flash drive
If your device does not have any internet connection, you can update your TV using a USB flash drive. To do this, you will need a USB drive and a computer with internet connection.
• Go to the Samsung website and click on the support section.
• Look for Manuals and links to download software
• Select your TV model number.
• Download the Upgrade file (USB type).
• Save it on your computer drive.
• Insert the USB drive on your computer and move the file in it
• Turn on your TV and insert the USB.
• Click on setting and follow the proper menu path.
• Click on Allow and click yes.
Remember: don’t change the filename and keep your TV on while updating.
4. Restart the router
If your router is in use for a long period of time, restart it. By doing so, it may improve the internet speed sometimes.
To restart your router, simply press the power button and press it again.
Hopefully, these methods will help you to solve your issue. In case it does not work, you need to contact the service center nearby you or the technician.
You may like to read – LG TV Error Code 201